Privacy Policy

1. Introduction

Welcome to Estess CPAs, LLC. This policy explains how we collect, use, protect, and disclose your personal information when you sign up for or receive messages through our 10-digit long code (10DLC) SMS programs. By opting in, you consent to this policy.


2. Information We Collect

  1. Personal Identifiers: Name, mobile phone number, email (if provided).
  2. Message Data: Content of messages sent/received, delivery status, interaction data (e.g. replies, click-throughs).
  3. Collection Methods: Data is collected when you sign up via web form, keyword, paper form, or other explicit opt-in channels.

3. Purpose of Data Collection & Use

We use your information strictly to:

  • Send you SMS communications you’ve opted into (e.g. updates, appointment reminders, etc.).
  • Improve and personalize service delivery.
  • Comply with legal requirements or respond to lawful requests.

4. Data Sharing & Third Parties

  • Non-sharing: Text messaging opt-in data and consent will not be sold or shared with third parties or affiliates for marketing or promotional purposes.
  • Service Providers: We DO NOT share your information with any entity outside of Estess CPAs, LLC. Organization.
  • Legal Compliance: Data may be disclosed if required by law (e.g. court orders, subpoenas).

5. Data Security & Retention

  • We use industry-standard security safeguards such as encryption, secure servers, and access controls to protect your information.
  • Data is retained only as long as necessary to fulfill campaign purposes. Afterward, it is securely deleted or anonymized unless legal retention requirements apply.

6. Consumer Rights & Choices

You have the right to:

  • Access your personal information.
  • Correct or update your data.
  • Request deletion of your information at any time.

To exercise any of these rights, contact us at or 504-433-5122.

7. Opt-Out Instructions

You can opt out at any time by replying to any received SMS with STOP or UNSUBSCRIBE. Once we receive your request, we will promptly remove your number from our messaging list. You will not receive further messages unless you opt back in.


8. Updates to This Policy

We may update this policy periodically. Changes become effective on the date posted at the top. We recommend reviewing this policy from time to time.


9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Estess CPAs, LLC
7822 Hwy 23
Belle Chasse, LA 70037
Email:
Phone: 504-433-5122